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'These Post-it Notes don't post!'

DEFINITION: v., To share your feelings with a customer service representative by using a perceived product deficiency to express your own sense of inadequacy and/or deep seated rage against the world. n., An irritating or annoying customer.

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Verboticisms

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Custobluster

artr

Created by: artr

Pronunciation: kəstəbləstər

Sentence: The store wasn’t even open yet but there he was, Mr. Bellow. At least that’s what Carlos and his coworkers call him. He is full of custobluster, all too ready to scream and yell about whatever minor issue he could find. He doesn’t really worry Carlos that much. He can easily be distracted by the introduction of the newest ”shiny thing”.

Etymology: customer (a person or organization that buys goods or services from a store or business) + bluster (talk in a loud, aggressive, or indignant way with little effect)

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Cathareturn

Created by: zavijava

Pronunciation:

Sentence: After the 100th complaint that someone's Mii didn't love them anymore, Best Buy set up a separate line for people wanting to cathareturn things, with a pyschology student running customer service.

Etymology: catharsis+return Noun: Cathareturner

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Counterattacker

Created by: TJayzz

Pronunciation: Cown-ter-at-aker

Sentence: Jerry was used to dealing with awkward customers, but when it came to Mr Pennyworth, the serial counterattacker, he was at a complete loss. Jerry dreaded the moment when he walked through the doors of his hardware shop. He never actually bought anything but he would continually come to the counter with various items and proceed to tell anyone who would listen that the products were inferior. He then ranted on that things were made to a much higher standard in his day and were made to last. Jerry was just grateful that Mr Pennyworth was well known for his rants all over town, and his other customers never took him seriously.

Etymology: Counter(a long flat-topped fitment over which goods are sold to customers) + Attacker(someone who takes agressive action) = Counterattacker

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COMMENTS:

Talk about a need for Counterintelligence! Good Word - Nosila, 2008-11-13: 20:43:00

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Whinestein

Created by: Nosila

Pronunciation: whyne styne

Sentence: Mrs. Gorgonzola was a real Whinestein. You know the type of customer we mean...one who complained about everything, was a retail snob and showed off her ignorance at the same time. Every week she entered the Gourmet Cheese Shoppe in the Mall called Cheese Louise. And every week she berated the owner, Louise, with her usual rants: "These Emmenthalers were no Gouda...I could barely Edam!"; "It's a Feta Accompli that this Roquefort will be Stilton my Children's Gruyereth!"; "Why is this Fontina the Mozza expensive cheese in the Store?"; "I simply Camembert to try the Chevre...it makes me Cheddar to think what's in it!" "Must they alwheys make Swiss Cheese with holes in it...what poor workmanship!";"My daughter, Velveeta, Brie-ds American Cheese Dogs and is Whey beyond her years!" and "Why does it always smell like milk gone bad in this Shoppe...couldn't you come up with a grater scent?" Louise would smile and nod and take her money, thinking to herself, I hate her, but I'm Fondue, my little greenbacks. Yes, Louise thought it appropriate to have a little Whine with her Cheese!

Etymology: Whine (to moan and complain in a plaintive manner) & Stein (a mug) & Einstein (a genius,someone who has exceptional intellectual ability and originality)

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COMMENTS:

You're examples are the best...a little cheesy, perhaps, but I've found none butter! - Nuwanda, 2008-11-13: 11:54:00

I meant your, not you're. - Nuwanda, 2008-11-13: 11:54:00

What a grate story. Lets Rock n Rocqefort!! - rombus, 2008-11-13: 12:53:00

Very clever - OZZIEBOB, 2008-11-13: 16:49:00

Nothing like a fromage a trois! Cheers! - Nosila, 2008-11-14: 23:54:00

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Grobble

Created by: Maxine

Pronunciation: graw bul

Sentence: Every time he was displeased with a purchase, Mike would grobble about his difficult life.

Etymology: grob, n., a petty complaint issued by whiny lips and registered by those who don't know better.

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Tirate

Created by: yellowbird

Pronunciation: ty-rate

Sentence: Judy waited for the red-faced woman to wind up her tirate before holding up the little white score card on which she had written 8.5. For some reason, this seemed to make the customer even angrier.

Etymology: tirade + rate(as in product rating)

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Flustomer

Created by: Biscotti

Pronunciation: flus toh mer

Sentence: Working in retail, I've had many a flustomer in my face!

Etymology: Fluster (angry, upset) + Customer (one who buys things from someone else)

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Fauxnystud

Created by: Mustang

Pronunciation: fo - nee - stud

Sentence: Once again Edmund displayed his fauxnystud persona by making a huge fuss over a very small problem wih a purchase.

Etymology: Fauxny(phony) + stud (macho guy)

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COMMENTS:

Roared with laughter ... good one! - silveryaspen, 2008-01-16: 07:59:00

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Schmucack

Created by: courty3303

Pronunciation: sh-moo-sack

Sentence: I schmucacked that idiot.

Etymology:

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Transfereturnence

mrskellyscl

Created by: mrskellyscl

Pronunciation: trans-fer-re-turn-ence

Sentence: A good CSR knows when an irate customer is making a transfereturnence. When a man complains about a kitchen gadget it means that he had a fight with his wife. When an irate woman argues with him about a sweater it's often because her mother made a nasty comment about it. But when someone returns Postits because they're the wrong color it often reveals some serious potty training issues.

Etymology: transference:in psychoanalysis - the process whereby emotions such as rage or hatred are unconsciously shifted from one person or object to another + return: to bring back to the original place of purchase; coming back to a place or situation

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Comments:

Verbotomy Verbotomy - 2008-01-16: 01:08:00
Today's definition was suggested by remistram. Thank you remistram. ~ James

Verbotomy Verbotomy - 2010-04-12: 00:30:00
Today's definition was suggested by remistram. Thank you remistram. ~ James