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'These Post-it Notes don't post!'

DEFINITION: v., To share your feelings with a customer service representative by using a perceived product deficiency to express your own sense of inadequacy and/or deep seated rage against the world. n., An irritating or annoying customer.

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Verboticisms

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Infermidate

Created by: Mustang

Pronunciation: in-FIR-meh-dayt

Sentence: Waldo would try to infermidate customer service clerks with belligerently exaggerated complaints about products or services.

Etymology: Blend of 'infer' (to hint; imply; suggest)and 'intimidate' (to make timid; fill with fear)

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Transfereturnence

mrskellyscl

Created by: mrskellyscl

Pronunciation: trans-fer-re-turn-ence

Sentence: A good CSR knows when an irate customer is making a transfereturnence. When a man complains about a kitchen gadget it means that he had a fight with his wife. When an irate woman argues with him about a sweater it's often because her mother made a nasty comment about it. But when someone returns Postits because they're the wrong color it often reveals some serious potty training issues.

Etymology: transference:in psychoanalysis - the process whereby emotions such as rage or hatred are unconsciously shifted from one person or object to another + return: to bring back to the original place of purchase; coming back to a place or situation

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Shopabrawlic

Created by: rombus

Pronunciation: shop - a - brawl - ick

Sentence: John had a really nasty problem that he couldn't seem to control. He often got into intense arguments with shop clerks and check-out personnel in stores over everything from the prices of goods to their functionality. His shopabrawlic behavior was out of control and he couldn't seem to help himself. He felt so much better after an argument that he often bought things just for the thrill of the argument.

Etymology: The word shop (which means to purchase or look for) is combined with brawl (to quarrel angrily or disruptively). This is also kind of smashed in with alcoholic to denote an addiction to the behavior.

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COMMENTS:

very nice - Jabberwocky, 2008-11-13: 14:47:00

Spot on. - OZZIEBOB, 2008-11-13: 16:48:00

And the Shopabrawlics all come out at the full moon...oh, that's today! Good Word, timely. - Nosila, 2008-11-13: 20:48:00

Great! - TJayzz, 2008-11-14: 04:23:00

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Foolabluster

Created by: Redrover

Pronunciation: fool-uh-bluster

Sentence: Mark's earbuds are so small that his customers aren't even aware that he can't hear a single word of their foolablustering.

Etymology: fool= a silly or stupid person; a person who lacks judgment or sense bluster = noisy, empty threats or protests

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Losererror

Created by: Nuwanda

Pronunciation: lou-zer-air-er

Sentence: It never occurred to Melody that her computer problems might not actually be the fault of the poor guy at tech support who she berated daily. He tried, as politely as he could, to help her understand that her inability to turn on her computer was a losererror and not a hardware malfunction. Only after she accidentally stepped on the powerstrip and turned it back on did she stop calling the hapless support team.

Etymology: user error transformed into loser error.

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Infergravation

Created by: Mustang

Pronunciation: In-fur-gra-VAY-shun

Sentence: Hubert thought he was very clever in using the tactic of infergravation, making phony claims about his computer's performance, in an effort to intimidate the technician and qet quicker service.

Etymology: Blend of 'infer' (to hint; imply; suggest) and 'aggravation' (annoyance; exasperation)

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COMMENTS:

Good word. - OZZIEBOB, 2008-11-13: 16:54:00

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Creepsumer

Created by: Stevenson0

Pronunciation: creep/zoom/er

Sentence: The worst job at Sears is the product return desk which attracts one creepsumer after another.

Etymology: CREEPSUMER noun - from CREEP (an annoyingly unpleasant, or repulsive person) + CONSUMER (one that acquires goods, or services for direct use )

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COMMENTS:

Good word. - OZZIEBOB, 2008-11-13: 16:51:00

Excellent - Mustang, 2008-11-13: 22:36:00

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Cursetomer

Created by: logarithm

Pronunciation: kursstəmər

Sentence:

Etymology: From 'customer' - a person or company that buys goods or services; and 'curse' or 'cuss' - to utter obscenities or profanities.

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COMMENTS:

Or, better still, 'cusstomer', where the 'cuss' is pronounced with extra hissing sound. - logarithm, 2008-11-17: 05:53:00

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Buyerliar

Created by: Nosila

Pronunciation: byer lyer

Sentence: Randy could always tell when the full moon approached...all the buyerliars in town came into his store to vent their spleens.

Etymology: Buyer & Liar

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Plaguetron

thegoatisbad

Created by: thegoatisbad

Pronunciation: puh-lay-ge-tron

Sentence: While Zinnia was on vacation, urgent calls were redirected to Kimberly's desk, and Kimberly hated this. Among Zinnia's tasks, she was responsible for dealing with unsatisfied customers, when these unpleased patrons were forwarded to Kimberly, all hell broke loose. "I can only call them plaguetrons" She said, "I had no idea people could be so upset about a sweater. How is it our fault that her daughter can't ever ride a horse?"

Etymology: Plague (scary things that happened in the bible and the 13th century) + Patron (a customer)

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Comments:

Verbotomy Verbotomy - 2008-01-16: 01:08:00
Today's definition was suggested by remistram. Thank you remistram. ~ James

Verbotomy Verbotomy - 2010-04-12: 00:30:00
Today's definition was suggested by remistram. Thank you remistram. ~ James