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'These Post-it Notes don't post!'

DEFINITION: v., To share your feelings with a customer service representative by using a perceived product deficiency to express your own sense of inadequacy and/or deep seated rage against the world. n., An irritating or annoying customer.

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Verboticisms

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Transfereturnence

mrskellyscl

Created by: mrskellyscl

Pronunciation: trans-fer-re-turn-ence

Sentence: A good CSR knows when an irate customer is making a transfereturnence. When a man complains about a kitchen gadget it means that he had a fight with his wife. When an irate woman argues with him about a sweater it's often because her mother made a nasty comment about it. But when someone returns Postits because they're the wrong color it often reveals some serious potty training issues.

Etymology: transference:in psychoanalysis - the process whereby emotions such as rage or hatred are unconsciously shifted from one person or object to another + return: to bring back to the original place of purchase; coming back to a place or situation

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Whinestein

Created by: Nosila

Pronunciation: whyne styne

Sentence: Mrs. Gorgonzola was a real Whinestein. You know the type of customer we mean...one who complained about everything, was a retail snob and showed off her ignorance at the same time. Every week she entered the Gourmet Cheese Shoppe in the Mall called Cheese Louise. And every week she berated the owner, Louise, with her usual rants: "These Emmenthalers were no Gouda...I could barely Edam!"; "It's a Feta Accompli that this Roquefort will be Stilton my Children's Gruyereth!"; "Why is this Fontina the Mozza expensive cheese in the Store?"; "I simply Camembert to try the Chevre...it makes me Cheddar to think what's in it!" "Must they alwheys make Swiss Cheese with holes in it...what poor workmanship!";"My daughter, Velveeta, Brie-ds American Cheese Dogs and is Whey beyond her years!" and "Why does it always smell like milk gone bad in this Shoppe...couldn't you come up with a grater scent?" Louise would smile and nod and take her money, thinking to herself, I hate her, but I'm Fondue, my little greenbacks. Yes, Louise thought it appropriate to have a little Whine with her Cheese!

Etymology: Whine (to moan and complain in a plaintive manner) & Stein (a mug) & Einstein (a genius,someone who has exceptional intellectual ability and originality)

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COMMENTS:

You're examples are the best...a little cheesy, perhaps, but I've found none butter! - Nuwanda, 2008-11-13: 11:54:00

I meant your, not you're. - Nuwanda, 2008-11-13: 11:54:00

What a grate story. Lets Rock n Rocqefort!! - rombus, 2008-11-13: 12:53:00

Very clever - OZZIEBOB, 2008-11-13: 16:49:00

Nothing like a fromage a trois! Cheers! - Nosila, 2008-11-14: 23:54:00

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Losererror

Created by: Nuwanda

Pronunciation: lou-zer-air-er

Sentence: It never occurred to Melody that her computer problems might not actually be the fault of the poor guy at tech support who she berated daily. He tried, as politely as he could, to help her understand that her inability to turn on her computer was a losererror and not a hardware malfunction. Only after she accidentally stepped on the powerstrip and turned it back on did she stop calling the hapless support team.

Etymology: user error transformed into loser error.

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Crusstomer

Created by: Jabberwocky

Pronunciation: cruss/tum/ur

Sentence: All clerks manning the crusstomer service counters should be equipped with IPODS playing soothing music with positive reinforcement lyrics.

Etymology: customer + crusty (irritable) + cuss (slang for curse)

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COMMENTS:

Shades of "Crusty the Clown." Nicely blended. - OZZIEBOB, 2008-11-13: 16:53:00

Good word - TJayzz, 2008-11-14: 04:21:00

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Plaguetron

thegoatisbad

Created by: thegoatisbad

Pronunciation: puh-lay-ge-tron

Sentence: While Zinnia was on vacation, urgent calls were redirected to Kimberly's desk, and Kimberly hated this. Among Zinnia's tasks, she was responsible for dealing with unsatisfied customers, when these unpleased patrons were forwarded to Kimberly, all hell broke loose. "I can only call them plaguetrons" She said, "I had no idea people could be so upset about a sweater. How is it our fault that her daughter can't ever ride a horse?"

Etymology: Plague (scary things that happened in the bible and the 13th century) + Patron (a customer)

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Consuminad

Created by: missyfrose

Pronunciation: con-soo-min-ad

Sentence: That consuminad has some serious self-esteem issues. Don't consuminate to me, I'm not your therapist!

Etymology: consumer, inadequate

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Creepsumer

Created by: Stevenson0

Pronunciation: creep/zoom/er

Sentence: The worst job at Sears is the product return desk which attracts one creepsumer after another.

Etymology: creep + consumer

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Fusstomer

Created by: Dougalistic

Pronunciation: Fuss-to-merr

Sentence: He came over to me giving it all that' saying how he was going to nail my head to the floor, just because I couldn't give him a refund on those damm Haribo's. He was a complete fusstomer.

Etymology: Fuss - To make a nuisance or commotion (general annoying git) and Customer.

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COMMENTS:

Nice word! - OZZIEBOB, 2008-01-16: 16:24:00

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Fauxnystud

Created by: Mustang

Pronunciation: fo - nee - stud

Sentence: Once again Edmund displayed his fauxnystud persona by making a huge fuss over a very small problem wih a purchase.

Etymology: Fauxny(phony) + stud (macho guy)

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COMMENTS:

Roared with laughter ... good one! - silveryaspen, 2008-01-16: 07:59:00

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Whinexpert

Created by: Nosila

Pronunciation: whyn ex pert

Sentence: John came into the venders every week, bought 2 bottles of the chaepest plonk he could find and then complained about them next week. He was quite the whinexpert and grew so annoying, the finally barred him from the shop.

Etymology: Whine (complain in annoying manner) & Wordplay on Wine Expert (oenophile;connoisseur)

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Comments:

Verbotomy Verbotomy - 2008-01-16: 01:08:00
Today's definition was suggested by remistram. Thank you remistram. ~ James

Verbotomy Verbotomy - 2010-04-12: 00:30:00
Today's definition was suggested by remistram. Thank you remistram. ~ James