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'These Post-it Notes don't post!'

DEFINITION: v., To share your feelings with a customer service representative by using a perceived product deficiency to express your own sense of inadequacy and/or deep seated rage against the world. n., An irritating or annoying customer.

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Verboticisms

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Bullygoat

Created by: bananabender

Pronunciation: bul / li / gote

Sentence: He ranted and raved about the "faulty" nose-hair clippers, complaining that no matter how many times he used them his hair kept growing back. He's such a bullygoat!

Etymology: Bull**** - nonsense, humbug / bully - a tyrannical blustering ruffian / goat - "get on one's goat" (coll) to annoy, also "act the goat" (coll) to behave foolishly

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COMMENTS:

"Damn Ram" said Nannygoat, "but I love that old Bullygoat! Clever! - silveryaspen, 2008-01-16: 08:03:00

I like it! Seems to me that he very caprickious! - OZZIEBOB, 2008-01-16: 16:27:00

Hey, that's it. That's what the guy in the picture kinda' looks like — a bleating goat! - Tigger, 2008-01-16: 21:02:00

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Transfereturnence

mrskellyscl

Created by: mrskellyscl

Pronunciation: trans-fer-re-turn-ence

Sentence: A good CSR knows when an irate customer is making a transfereturnence. When a man complains about a kitchen gadget it means that he had a fight with his wife. When an irate woman argues with him about a sweater it's often because her mother made a nasty comment about it. But when someone returns Postits because they're the wrong color it often reveals some serious potty training issues.

Etymology: transference:in psychoanalysis - the process whereby emotions such as rage or hatred are unconsciously shifted from one person or object to another + return: to bring back to the original place of purchase; coming back to a place or situation

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Tirate

Created by: yellowbird

Pronunciation: ty-rate

Sentence: Judy waited for the red-faced woman to wind up her tirate before holding up the little white score card on which she had written 8.5. For some reason, this seemed to make the customer even angrier.

Etymology: tirade + rate(as in product rating)

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Flustomer

Created by: Biscotti

Pronunciation: flus toh mer

Sentence: Working in retail, I've had many a flustomer in my face!

Etymology: Fluster (angry, upset) + Customer (one who buys things from someone else)

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Harasshole

Created by: Tigger

Pronunciation: /hah-ras-hohl/

Sentence: Oscar had plenty of cars he needed to work on today, but for twenty minutes now he'd been stuck listening to some harasshole complain that the forty thousand mile warranty on his wife's car tires 'under normal driving conditions' should cover her repeatedly running over curbs, because, he claimed, that's how she normally drives.

Etymology: harass - to torment, as with troubles or cares; pester; persecute (Middle French, harasser "to harry") + asshole - a stupid, mean, or contemptible person, [or a donkey's poopchute, perhaps?] (Origin: 1350–1400; Middle English, arshole "anus")

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COMMENTS:

How funny!!! I can't stop laughing! Love the word, sentence and the description. Good one! - bananabender, 2008-01-16: 05:50:00

great word - Jabberwocky, 2008-01-16: 10:45:00

Funny and a great word! - OZZIEBOB, 2008-01-16: 16:23:00

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Crusstomer

Created by: Jabberwocky

Pronunciation: cruss/tum/ur

Sentence: All clerks manning the crusstomer service counters should be equipped with IPODS playing soothing music with positive reinforcement lyrics.

Etymology: customer + crusty (irritable) + cuss (slang for curse)

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COMMENTS:

Maybe if they listen to the soft rock of "Bread" they won't be so crusty! Another great word! - OZZIEBOB, 2008-01-16: 16:21:00

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Shopabrawlic

Created by: rombus

Pronunciation: shop - a - brawl - ick

Sentence: John had a really nasty problem that he couldn't seem to control. He often got into intense arguments with shop clerks and check-out personnel in stores over everything from the prices of goods to their functionality. His shopabrawlic behavior was out of control and he couldn't seem to help himself. He felt so much better after an argument that he often bought things just for the thrill of the argument.

Etymology: The word shop (which means to purchase or look for) is combined with brawl (to quarrel angrily or disruptively). This is also kind of smashed in with alcoholic to denote an addiction to the behavior.

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COMMENTS:

very nice - Jabberwocky, 2008-11-13: 14:47:00

Spot on. - OZZIEBOB, 2008-11-13: 16:48:00

And the Shopabrawlics all come out at the full moon...oh, that's today! Good Word, timely. - Nosila, 2008-11-13: 20:48:00

Great! - TJayzz, 2008-11-14: 04:23:00

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Paintron

Created by: Nosila

Pronunciation: payn tron

Sentence: Most customers are nice. They are happy you help them, grateful when you go out of your way to serve them. They are true patrons, they pay your wages. Then there is the paintron, he makes you earn your wages and then some. Although he is only one in a hundred, he makes noise and aggravation enough for the other ninety-nine. You may not remember all the nice ones, but you can never forget the bad ones. Thank goodness they are in the minority!

Etymology: Pain (emotional distress; a fundamental feeling that people try to avoid;a bothersome annoying person)& Patron (client, customer)

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Storemonger

Created by: mweinmann

Pronunciation: stor - mon - grrr

Sentence: Nathan was full of hostility and he took it out on everyone, especially service people. One of his favorite pastimes was venting his unhappiness and frustrations on unsuspecting customer service representatives. It was a fertile field filled with an endless supply of targets and he stealthily stalked his prey, victimizing unsuspecting clerks who were only trying to help him. On a good weekend, he might hit 35 stores, leaving a wide swath of storemonger victims. It was a verbal carnage!

Etymology: Store (A place where merchandise is offered for sale; a shop). + Monger (A person promoting something undesirable or discreditable. Often used in combination: a scandalmonger; a warmonger).

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COMMENTS:

Love the monger combination -esp. the obscure ones such as : Lovemonger, fashionmonger, pardonmonger, statemonger, insect-monger, miracle-monger, massmonger, boroughmonger, wordmonger, questmonger, phrasemonger, jobmonger, loanmonger, conspiracy-monger, legacy-monger, dietmonger, technomonger, scammonger etc,. - OZZIEBOB, 2008-11-13: 16:23:00

So a Viagra pitchman is a longermonger?? - Nosila, 2008-11-13: 20:38:00

Just saw the word "joymonger" on the UK cable channel. Perhaps, a viagra pitchman is a longerjoymonger ?? - OZZIEBOB, 2008-11-14: 06:45:00

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Whinexpert

Created by: Nosila

Pronunciation: whyn ex pert

Sentence: John came into the venders every week, bought 2 bottles of the chaepest plonk he could find and then complained about them next week. He was quite the whinexpert and grew so annoying, the finally barred him from the shop.

Etymology: Whine (complain in annoying manner) & Wordplay on Wine Expert (oenophile;connoisseur)

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Comments:

Verbotomy Verbotomy - 2008-01-16: 01:08:00
Today's definition was suggested by remistram. Thank you remistram. ~ James

Verbotomy Verbotomy - 2010-04-12: 00:30:00
Today's definition was suggested by remistram. Thank you remistram. ~ James