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'These Post-it Notes don't post!'

DEFINITION: v., To share your feelings with a customer service representative by using a perceived product deficiency to express your own sense of inadequacy and/or deep seated rage against the world. n., An irritating or annoying customer.

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Verboticisms

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Transfereturnence

mrskellyscl

Created by: mrskellyscl

Pronunciation: trans-fer-re-turn-ence

Sentence: A good CSR knows when an irate customer is making a transfereturnence. When a man complains about a kitchen gadget it means that he had a fight with his wife. When an irate woman argues with him about a sweater it's often because her mother made a nasty comment about it. But when someone returns Postits because they're the wrong color it often reveals some serious potty training issues.

Etymology: transference:in psychoanalysis - the process whereby emotions such as rage or hatred are unconsciously shifted from one person or object to another + return: to bring back to the original place of purchase; coming back to a place or situation

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Caustomer

artr

Created by: artr

Pronunciation: kaws-tuh-mer

Sentence: Jerry is perfect for the complaint department. He can tolerate the worst caustomer because he really believes that his opinion is the only one that counts.

Etymology: caustic (severely critical or sarcastic) + customer (a person who purchases goods or services from another; buyer)

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Creepsumer

Created by: Stevenson0

Pronunciation: creep/zoom/er

Sentence: The worst job at Sears is the product return desk which attracts one creepsumer after another.

Etymology: creep + consumer

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Infergravation

Created by: Mustang

Pronunciation: In-fur-gra-VAY-shun

Sentence: Hubert thought he was very clever in using the tactic of infergravation, making phony claims about his computer's performance, in an effort to intimidate the technician and qet quicker service.

Etymology: Blend of 'infer' (to hint; imply; suggest) and 'aggravation' (annoyance; exasperation)

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COMMENTS:

Good word. - OZZIEBOB, 2008-11-13: 16:54:00

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Customonster

artr

Created by: artr

Pronunciation: kəstəmänstər

Sentence: Oh no, here he comes Jody said to herself. Her customonster liked to come in at least once a week to make himself feel powerful by chewing on her for a while. He would go out of his way to find an item with some sort of scratch or blemish. Then he would demand a discount. She finally turned the tables on him when she caught him scratching a piece of her merchandise. She scolded him like he was a naughty puppy. She never saw him again.

Etymology: customer (a person or organization that buys goods or services from a store or business) + monster (an imaginary creature that is typically large, ugly, and frightening)

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Cathareturn

Created by: zavijava

Pronunciation:

Sentence: After the 100th complaint that someone's Mii didn't love them anymore, Best Buy set up a separate line for people wanting to cathareturn things, with a pyschology student running customer service.

Etymology: catharsis+return Noun: Cathareturner

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Crusstomer

Created by: Jabberwocky

Pronunciation: cruss/tum/ur

Sentence: All clerks manning the crusstomer service counters should be equipped with IPODS playing soothing music with positive reinforcement lyrics.

Etymology: customer + crusty (irritable) + cuss (slang for curse)

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COMMENTS:

Maybe if they listen to the soft rock of "Bread" they won't be so crusty! Another great word! - OZZIEBOB, 2008-01-16: 16:21:00

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Buyerliar

Created by: Nosila

Pronunciation: byer lyer

Sentence: Randy could always tell when the full moon approached...all the buyerliars in town came into his store to vent their spleens.

Etymology: Buyer & Liar

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Paintron

Created by: Nosila

Pronunciation: payn tron

Sentence: Most customers are nice. They are happy you help them, grateful when you go out of your way to serve them. They are true patrons, they pay your wages. Then there is the paintron, he makes you earn your wages and then some. Although he is only one in a hundred, he makes noise and aggravation enough for the other ninety-nine. You may not remember all the nice ones, but you can never forget the bad ones. Thank goodness they are in the minority!

Etymology: Pain (emotional distress; a fundamental feeling that people try to avoid;a bothersome annoying person)& Patron (client, customer)

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Fauxnystud

Created by: Mustang

Pronunciation: fo - nee - stud

Sentence: Once again Edmund displayed his fauxnystud persona by making a huge fuss over a very small problem wih a purchase.

Etymology: Fauxny(phony) + stud (macho guy)

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COMMENTS:

Roared with laughter ... good one! - silveryaspen, 2008-01-16: 07:59:00

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Comments:

Verbotomy Verbotomy - 2008-01-16: 01:08:00
Today's definition was suggested by remistram. Thank you remistram. ~ James

Verbotomy Verbotomy - 2010-04-12: 00:30:00
Today's definition was suggested by remistram. Thank you remistram. ~ James