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'These Post-it Notes don't post!'

DEFINITION: v., To share your feelings with a customer service representative by using a perceived product deficiency to express your own sense of inadequacy and/or deep seated rage against the world. n., An irritating or annoying customer.

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Verboticisms

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Whinestein

Created by: Nosila

Pronunciation: whyne styne

Sentence: Mrs. Gorgonzola was a real Whinestein. You know the type of customer we mean...one who complained about everything, was a retail snob and showed off her ignorance at the same time. Every week she entered the Gourmet Cheese Shoppe in the Mall called Cheese Louise. And every week she berated the owner, Louise, with her usual rants: "These Emmenthalers were no Gouda...I could barely Edam!"; "It's a Feta Accompli that this Roquefort will be Stilton my Children's Gruyereth!"; "Why is this Fontina the Mozza expensive cheese in the Store?"; "I simply Camembert to try the Chevre...it makes me Cheddar to think what's in it!" "Must they alwheys make Swiss Cheese with holes in it...what poor workmanship!";"My daughter, Velveeta, Brie-ds American Cheese Dogs and is Whey beyond her years!" and "Why does it always smell like milk gone bad in this Shoppe...couldn't you come up with a grater scent?" Louise would smile and nod and take her money, thinking to herself, I hate her, but I'm Fondue, my little greenbacks. Yes, Louise thought it appropriate to have a little Whine with her Cheese!

Etymology: Whine (to moan and complain in a plaintive manner) & Stein (a mug) & Einstein (a genius,someone who has exceptional intellectual ability and originality)

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COMMENTS:

You're examples are the best...a little cheesy, perhaps, but I've found none butter! - Nuwanda, 2008-11-13: 11:54:00

I meant your, not you're. - Nuwanda, 2008-11-13: 11:54:00

What a grate story. Lets Rock n Rocqefort!! - rombus, 2008-11-13: 12:53:00

Very clever - OZZIEBOB, 2008-11-13: 16:49:00

Nothing like a fromage a trois! Cheers! - Nosila, 2008-11-14: 23:54:00

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Cursetommer

Created by: silveryaspen

Pronunciation: kurs tom mer

Sentence: He returned the swearword dictionary with plenty of loud cursetommer. "What a cursetommer!" said the courtesy counter lady, "Why he probably wrote that book!"

Etymology: Interplay of curse and customer. Curse having the double meaning of (1)swearing (using bad negative words) or (2) casting a spell, usually an evil one. Customer meaning one who purchases goods or services.

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Storemonger

Created by: mweinmann

Pronunciation: stor - mon - grrr

Sentence: Nathan was full of hostility and he took it out on everyone, especially service people. One of his favorite pastimes was venting his unhappiness and frustrations on unsuspecting customer service representatives. It was a fertile field filled with an endless supply of targets and he stealthily stalked his prey, victimizing unsuspecting clerks who were only trying to help him. On a good weekend, he might hit 35 stores, leaving a wide swath of storemonger victims. It was a verbal carnage!

Etymology: Store (A place where merchandise is offered for sale; a shop). + Monger (A person promoting something undesirable or discreditable. Often used in combination: a scandalmonger; a warmonger).

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COMMENTS:

Love the monger combination -esp. the obscure ones such as : Lovemonger, fashionmonger, pardonmonger, statemonger, insect-monger, miracle-monger, massmonger, boroughmonger, wordmonger, questmonger, phrasemonger, jobmonger, loanmonger, conspiracy-monger, legacy-monger, dietmonger, technomonger, scammonger etc,. - OZZIEBOB, 2008-11-13: 16:23:00

So a Viagra pitchman is a longermonger?? - Nosila, 2008-11-13: 20:38:00

Just saw the word "joymonger" on the UK cable channel. Perhaps, a viagra pitchman is a longerjoymonger ?? - OZZIEBOB, 2008-11-14: 06:45:00

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Caustomer

artr

Created by: artr

Pronunciation: kaws-tuh-mer

Sentence: Jerry is perfect for the complaint department. He can tolerate the worst caustomer because he really believes that his opinion is the only one that counts.

Etymology: caustic (severely critical or sarcastic) + customer (a person who purchases goods or services from another; buyer)

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Plaguetron

thegoatisbad

Created by: thegoatisbad

Pronunciation: puh-lay-ge-tron

Sentence: While Zinnia was on vacation, urgent calls were redirected to Kimberly's desk, and Kimberly hated this. Among Zinnia's tasks, she was responsible for dealing with unsatisfied customers, when these unpleased patrons were forwarded to Kimberly, all hell broke loose. "I can only call them plaguetrons" She said, "I had no idea people could be so upset about a sweater. How is it our fault that her daughter can't ever ride a horse?"

Etymology: Plague (scary things that happened in the bible and the 13th century) + Patron (a customer)

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Losererror

Created by: Nuwanda

Pronunciation: lou-zer-air-er

Sentence: It never occurred to Melody that her computer problems might not actually be the fault of the poor guy at tech support who she berated daily. He tried, as politely as he could, to help her understand that her inability to turn on her computer was a losererror and not a hardware malfunction. Only after she accidentally stepped on the powerstrip and turned it back on did she stop calling the hapless support team.

Etymology: user error transformed into loser error.

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Tantrumonsters

artr

Created by: artr

Pronunciation: tantrəmänstərs

Sentence: Reggie knew his day was shot when he saw them coming through the door. The tantrumonsters had arrived. The bus from the assisted-living home must have jettisoned its cargo. These three seemed to have nothing better to do than complain over minutia. He calls them T-Vex, Rageasaur and Triscarytops. This time he was ready for them. He threw up a bogo (buy one, get one) banner to momentarily distract them and made a dash for the stock room. It didn't take long for them to get bored and move onto another store and another customer service rep to gnaw on.

Etymology: Tantrum (an uncontrolled outburst of anger and frustration, typically in young child) + Monster (an imaginary creature that is typically large, ugly, and frightening)

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COMMENTS:

Nice blend. - OZZIEBOB, 2008-11-13: 16:50:00

Nice story....those dinosars put the "Sore" in Thesaurus! - Nosila, 2008-11-13: 20:46:00

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Transfereturnence

mrskellyscl

Created by: mrskellyscl

Pronunciation: trans-fer-re-turn-ence

Sentence: A good CSR knows when an irate customer is making a transfereturnence. When a man complains about a kitchen gadget it means that he had a fight with his wife. When an irate woman argues with him about a sweater it's often because her mother made a nasty comment about it. But when someone returns Postits because they're the wrong color it often reveals some serious potty training issues.

Etymology: transference:in psychoanalysis - the process whereby emotions such as rage or hatred are unconsciously shifted from one person or object to another + return: to bring back to the original place of purchase; coming back to a place or situation

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Consuminad

Created by: missyfrose

Pronunciation: con-soo-min-ad

Sentence: That consuminad has some serious self-esteem issues. Don't consuminate to me, I'm not your therapist!

Etymology: consumer, inadequate

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Customonster

artr

Created by: artr

Pronunciation: kəstəmänstər

Sentence: Oh no, here he comes Jody said to herself. Her customonster liked to come in at least once a week to make himself feel powerful by chewing on her for a while. He would go out of his way to find an item with some sort of scratch or blemish. Then he would demand a discount. She finally turned the tables on him when she caught him scratching a piece of her merchandise. She scolded him like he was a naughty puppy. She never saw him again.

Etymology: customer (a person or organization that buys goods or services from a store or business) + monster (an imaginary creature that is typically large, ugly, and frightening)

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Comments:

Verbotomy Verbotomy - 2008-01-16: 01:08:00
Today's definition was suggested by remistram. Thank you remistram. ~ James

Verbotomy Verbotomy - 2010-04-12: 00:30:00
Today's definition was suggested by remistram. Thank you remistram. ~ James