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'These Post-it Notes don't post!'

DEFINITION: v., To share your feelings with a customer service representative by using a perceived product deficiency to express your own sense of inadequacy and/or deep seated rage against the world. n., An irritating or annoying customer.

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Verboticisms

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Infergravation

Created by: Mustang

Pronunciation: In-fur-gra-VAY-shun

Sentence: Hubert thought he was very clever in using the tactic of infergravation, making phony claims about his computer's performance, in an effort to intimidate the technician and qet quicker service.

Etymology: Blend of 'infer' (to hint; imply; suggest) and 'aggravation' (annoyance; exasperation)

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COMMENTS:

Good word. - OZZIEBOB, 2008-11-13: 16:54:00

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Counterattacker

Created by: TJayzz

Pronunciation: Cown-ter-at-aker

Sentence: Jerry was used to dealing with awkward customers, but when it came to Mr Pennyworth, the serial counterattacker, he was at a complete loss. Jerry dreaded the moment when he walked through the doors of his hardware shop. He never actually bought anything but he would continually come to the counter with various items and proceed to tell anyone who would listen that the products were inferior. He then ranted on that things were made to a much higher standard in his day and were made to last. Jerry was just grateful that Mr Pennyworth was well known for his rants all over town, and his other customers never took him seriously.

Etymology: Counter(a long flat-topped fitment over which goods are sold to customers) + Attacker(someone who takes agressive action) = Counterattacker

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COMMENTS:

Talk about a need for Counterintelligence! Good Word - Nosila, 2008-11-13: 20:43:00

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Tantrumonsters

artr

Created by: artr

Pronunciation: tantrəmänstərs

Sentence: Reggie knew his day was shot when he saw them coming through the door. The tantrumonsters had arrived. The bus from the assisted-living home must have jettisoned its cargo. These three seemed to have nothing better to do than complain over minutia. He calls them T-Vex, Rageasaur and Triscarytops. This time he was ready for them. He threw up a bogo (buy one, get one) banner to momentarily distract them and made a dash for the stock room. It didn't take long for them to get bored and move onto another store and another customer service rep to gnaw on.

Etymology: Tantrum (an uncontrolled outburst of anger and frustration, typically in young child) + Monster (an imaginary creature that is typically large, ugly, and frightening)

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COMMENTS:

Nice blend. - OZZIEBOB, 2008-11-13: 16:50:00

Nice story....those dinosars put the "Sore" in Thesaurus! - Nosila, 2008-11-13: 20:46:00

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Customonster

artr

Created by: artr

Pronunciation: kəstəmänstər

Sentence: Oh no, here he comes Jody said to herself. Her customonster liked to come in at least once a week to make himself feel powerful by chewing on her for a while. He would go out of his way to find an item with some sort of scratch or blemish. Then he would demand a discount. She finally turned the tables on him when she caught him scratching a piece of her merchandise. She scolded him like he was a naughty puppy. She never saw him again.

Etymology: customer (a person or organization that buys goods or services from a store or business) + monster (an imaginary creature that is typically large, ugly, and frightening)

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Bullygoat

Created by: bananabender

Pronunciation: bul / li / gote

Sentence: He ranted and raved about the "faulty" nose-hair clippers, complaining that no matter how many times he used them his hair kept growing back. He's such a bullygoat!

Etymology: Bull**** - nonsense, humbug / bully - a tyrannical blustering ruffian / goat - "get on one's goat" (coll) to annoy, also "act the goat" (coll) to behave foolishly

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COMMENTS:

"Damn Ram" said Nannygoat, "but I love that old Bullygoat! Clever! - silveryaspen, 2008-01-16: 08:03:00

I like it! Seems to me that he very caprickious! - OZZIEBOB, 2008-01-16: 16:27:00

Hey, that's it. That's what the guy in the picture kinda' looks like — a bleating goat! - Tigger, 2008-01-16: 21:02:00

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Creepsumer

Created by: Stevenson0

Pronunciation: creep/zoom/er

Sentence: The worst job at Sears is the product return desk which attracts one creepsumer after another.

Etymology: CREEPSUMER noun - from CREEP (an annoyingly unpleasant, or repulsive person) + CONSUMER (one that acquires goods, or services for direct use )

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COMMENTS:

Good word. - OZZIEBOB, 2008-11-13: 16:51:00

Excellent - Mustang, 2008-11-13: 22:36:00

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Transfereturnence

mrskellyscl

Created by: mrskellyscl

Pronunciation: trans-fer-re-turn-ence

Sentence: A good CSR knows when an irate customer is making a transfereturnence. When a man complains about a kitchen gadget it means that he had a fight with his wife. When an irate woman argues with him about a sweater it's often because her mother made a nasty comment about it. But when someone returns Postits because they're the wrong color it often reveals some serious potty training issues.

Etymology: transference:in psychoanalysis - the process whereby emotions such as rage or hatred are unconsciously shifted from one person or object to another + return: to bring back to the original place of purchase; coming back to a place or situation

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Losererror

Created by: Nuwanda

Pronunciation: lou-zer-air-er

Sentence: It never occurred to Melody that her computer problems might not actually be the fault of the poor guy at tech support who she berated daily. He tried, as politely as he could, to help her understand that her inability to turn on her computer was a losererror and not a hardware malfunction. Only after she accidentally stepped on the powerstrip and turned it back on did she stop calling the hapless support team.

Etymology: user error transformed into loser error.

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Irebuyer

Created by: OZZIEBOB

Pronunciation: ahy-ur-BAHY-uhr

Sentence: Bob quickly became an irebuyer, scowling at the brow, when his local cheesemaker decided to decrease the size of the holes in the emmentaler.

Etymology: Conflation of IRE:anger, wrath, rage, & BUYER:purchaser, vendee, client

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COMMENTS:

Rhyming creations always ring my bell. Nice one! - silveryaspen, 2008-01-16: 08:06:00

His argument definately had some holes in it. No holes in your word though! - bananabender, 2008-01-17: 02:27:00

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Cursetomer

Created by: logarithm

Pronunciation: kursstəmər

Sentence:

Etymology: From 'customer' - a person or company that buys goods or services; and 'curse' or 'cuss' - to utter obscenities or profanities.

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COMMENTS:

Or, better still, 'cusstomer', where the 'cuss' is pronounced with extra hissing sound. - logarithm, 2008-11-17: 05:53:00

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Comments:

Verbotomy Verbotomy - 2008-01-16: 01:08:00
Today's definition was suggested by remistram. Thank you remistram. ~ James

Verbotomy Verbotomy - 2010-04-12: 00:30:00
Today's definition was suggested by remistram. Thank you remistram. ~ James