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'Please listen carefully as our menu has recently changed...'

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.

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Verboticisms

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Voicedeactivation

Created by: EmSheMe

Pronunciation:

Sentence:

Etymology:

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Noperator

Created by: shoeshineboy

Pronunciation: NO-puh-ray-terr

Sentence:

Etymology: nope + operator

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Presstwosterloop

Created by: diyan627

Pronunciation: press two ster loop

Sentence: Tina spent an hour and forty-five minutes on the most insane, frustrating presstwosterloop scam her cell phone company is putting customers through. After explaining her situation to 7 representatives, they still owed her $350 for the "promotional phone" she got 4 months ago. The presstwosterloop didn't stop her ... She finally hung up and drove down to the store where she raised a ruckus until the manager got her problem taken care of. Or so he said.

Etymology: Press two (ah, the options!) + ster (one that is associated with, participates, does) + loop (circular action)

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Autohated

artr

Created by: artr

Pronunciation: aw-tuh-heyt-ed

Sentence: After receiving hundreds of complaints about uneven treatment by customer-service reps - helpful and cordial one day, rude and uncaring the next - company executives decided that the only way to be fair and treat the entire public the same was to install an autohated voice mail system that would frustrate and hang up on everyone equally. They seem happy that the call volume has dropped dramatically.

Etymology: automated (to operate or control with a minimum of human interaction)+ hated (the object of extreme aversion or hostility)

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Screamcouragment

Created by: bdraffen0002

Pronunciation: /skrēmˈkərijmənt/

Sentence: I was foaming at the mouth; their menu was absolute screamcouragement.

Etymology: From the words Scream: Middle English: origin uncertain; perhaps from Middle Dutch. And Encouragement: Middle English (formerly also as incourage ): from French encourager, from en- ‘in’ + corage ‘courage.’

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Phonejail

Created by: Tigger

Pronunciation: /FOHN-jeyl/

Sentence: Kevin felt like a convict trying to escape from the phonejail system that his health care service provider used, where he'd been 'serving time' for most of the afternoon, forced to listen to their repetitive announcements and trying to navigate the labyrinth of menu options and the 'Interactive Voice Renouncement' system they use to support their customers. If he heard the words "your call is very important to us" a couple more times, Kevin thought, he might just go throttle somebody, who would then need to speak with the health care service more desperately than he did now.

Etymology: Play on the word 'phonemail': Phone - shortening of telephone (from French, téléphone "far" + "sound") + Jail - a detention facility or correctional institution (Old French, jaole "a cage, prison")

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COMMENTS:

Love it Tigger...somedays your 'sentences' are longer than others and there is no pardon or time off for good behaviour! - Nosila, 2008-04-14: 19:37:00

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Eternadial

Created by: rebelvin

Pronunciation: eterna-dail

Sentence: All I could reach was their eternadial, which kept me busy for nearly half an hour before I gave up before reaching a real person.

Etymology: eternal+dial

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Numericearpatter

petaj

Created by: petaj

Pronunciation: new-merrik-kear-patter

Sentence: Paula's digit was sore from depressing numbers on her phone, but she found the numericearpatter even more distressing with that recorded voice droning on about options, menus and numbers and how much her call was valued. In a fit of pique she mashed down on the entire keypad thereby forfeiting her 17th place in the queue.

Etymology: numeric keypad + ear + patter

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Hapline

youmustvotenato

Created by: youmustvotenato

Pronunciation: hap-line

Sentence: I called up customer service trying to resolve my issue. Navigating the Indo-audio maze, I eventually surrendered to the hapline and just hung up.

Etymology: hapless- ill fated + helpline- customer service via phone

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Comments:

Verbotomy Verbotomy - 2008-04-14: 00:01:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

Jamagra - 2008-04-14: 07:25:00
I miss silveryaspen.

Mustang - 2008-04-15: 03:35:00
Where did silveryaspen go?

Verbotomy Verbotomy - 2008-04-15: 16:59:00
Silveryaspen has retired from active duty. But I am sure she is still creating Verboticisms in her head and saying wonderful things about all the Verbotomy Writers! ~ James

Mustang - 2008-04-16: 06:26:00
She is missed. She did indeed say some very nice things about Verbotomizers.

Verbotomy Verbotomy - 2009-05-20: 00:00:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

readerwriter - 2009-05-20: 07:52:00
How long is summer vacation? Just trying to make plans...

Verbotomy Verbotomy - 2009-05-22: 08:24:00
We work flex hours, so it is variable. I will send out an announcement when we start anew. ~ James