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'These Post-it Notes don't post!'

DEFINITION: v., To share your feelings with a customer service representative by using a perceived product deficiency to express your own sense of inadequacy and/or deep seated rage against the world. n., An irritating or annoying customer.

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Verboticisms

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Transfereturnence

mrskellyscl

Created by: mrskellyscl

Pronunciation: trans-fer-re-turn-ence

Sentence: A good CSR knows when an irate customer is making a transfereturnence. When a man complains about a kitchen gadget it means that he had a fight with his wife. When an irate woman argues with him about a sweater it's often because her mother made a nasty comment about it. But when someone returns Postits because they're the wrong color it often reveals some serious potty training issues.

Etymology: transference:in psychoanalysis - the process whereby emotions such as rage or hatred are unconsciously shifted from one person or object to another + return: to bring back to the original place of purchase; coming back to a place or situation

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Whinestein

Created by: Nosila

Pronunciation: whyne styne

Sentence: Mrs. Gorgonzola was a real Whinestein. You know the type of customer we mean...one who complained about everything, was a retail snob and showed off her ignorance at the same time. Every week she entered the Gourmet Cheese Shoppe in the Mall called Cheese Louise. And every week she berated the owner, Louise, with her usual rants: "These Emmenthalers were no Gouda...I could barely Edam!"; "It's a Feta Accompli that this Roquefort will be Stilton my Children's Gruyereth!"; "Why is this Fontina the Mozza expensive cheese in the Store?"; "I simply Camembert to try the Chevre...it makes me Cheddar to think what's in it!" "Must they alwheys make Swiss Cheese with holes in it...what poor workmanship!";"My daughter, Velveeta, Brie-ds American Cheese Dogs and is Whey beyond her years!" and "Why does it always smell like milk gone bad in this Shoppe...couldn't you come up with a grater scent?" Louise would smile and nod and take her money, thinking to herself, I hate her, but I'm Fondue, my little greenbacks. Yes, Louise thought it appropriate to have a little Whine with her Cheese!

Etymology: Whine (to moan and complain in a plaintive manner) & Stein (a mug) & Einstein (a genius,someone who has exceptional intellectual ability and originality)

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COMMENTS:

You're examples are the best...a little cheesy, perhaps, but I've found none butter! - Nuwanda, 2008-11-13: 11:54:00

I meant your, not you're. - Nuwanda, 2008-11-13: 11:54:00

What a grate story. Lets Rock n Rocqefort!! - rombus, 2008-11-13: 12:53:00

Very clever - OZZIEBOB, 2008-11-13: 16:49:00

Nothing like a fromage a trois! Cheers! - Nosila, 2008-11-14: 23:54:00

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Fauxnystud

Created by: Mustang

Pronunciation: fo - nee - stud

Sentence: Once again Edmund displayed his fauxnystud persona by making a huge fuss over a very small problem wih a purchase.

Etymology: Fauxny(phony) + stud (macho guy)

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COMMENTS:

Roared with laughter ... good one! - silveryaspen, 2008-01-16: 07:59:00

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Tirate

Created by: yellowbird

Pronunciation: ty-rate

Sentence: Judy waited for the red-faced woman to wind up her tirate before holding up the little white score card on which she had written 8.5. For some reason, this seemed to make the customer even angrier.

Etymology: tirade + rate(as in product rating)

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Infergravation

Created by: Mustang

Pronunciation: In-fur-gra-VAY-shun

Sentence: Hubert thought he was very clever in using the tactic of infergravation, making phony claims about his computer's performance, in an effort to intimidate the technician and qet quicker service.

Etymology: Blend of 'infer' (to hint; imply; suggest) and 'aggravation' (annoyance; exasperation)

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COMMENTS:

Good word. - OZZIEBOB, 2008-11-13: 16:54:00

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Schmucack

Created by: courty3303

Pronunciation: sh-moo-sack

Sentence: I schmucacked that idiot.

Etymology:

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Shopabrawlic

Created by: rombus

Pronunciation: shop - a - brawl - ick

Sentence: John had a really nasty problem that he couldn't seem to control. He often got into intense arguments with shop clerks and check-out personnel in stores over everything from the prices of goods to their functionality. His shopabrawlic behavior was out of control and he couldn't seem to help himself. He felt so much better after an argument that he often bought things just for the thrill of the argument.

Etymology: The word shop (which means to purchase or look for) is combined with brawl (to quarrel angrily or disruptively). This is also kind of smashed in with alcoholic to denote an addiction to the behavior.

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COMMENTS:

very nice - Jabberwocky, 2008-11-13: 14:47:00

Spot on. - OZZIEBOB, 2008-11-13: 16:48:00

And the Shopabrawlics all come out at the full moon...oh, that's today! Good Word, timely. - Nosila, 2008-11-13: 20:48:00

Great! - TJayzz, 2008-11-14: 04:23:00

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Plaguetron

thegoatisbad

Created by: thegoatisbad

Pronunciation: puh-lay-ge-tron

Sentence: While Zinnia was on vacation, urgent calls were redirected to Kimberly's desk, and Kimberly hated this. Among Zinnia's tasks, she was responsible for dealing with unsatisfied customers, when these unpleased patrons were forwarded to Kimberly, all hell broke loose. "I can only call them plaguetrons" She said, "I had no idea people could be so upset about a sweater. How is it our fault that her daughter can't ever ride a horse?"

Etymology: Plague (scary things that happened in the bible and the 13th century) + Patron (a customer)

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Conshrewmer

Created by: grohldberg12

Pronunciation: (Cun//shroo//mar)

Sentence:

Etymology: Consumer + Shrew

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Creepsumer

Created by: Stevenson0

Pronunciation: creep/zoom/er

Sentence: The worst job at Sears is the product return desk which attracts one creepsumer after another.

Etymology: CREEPSUMER noun - from CREEP (an annoyingly unpleasant, or repulsive person) + CONSUMER (one that acquires goods, or services for direct use )

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COMMENTS:

Good word. - OZZIEBOB, 2008-11-13: 16:51:00

Excellent - Mustang, 2008-11-13: 22:36:00

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Comments:

Verbotomy Verbotomy - 2008-01-16: 01:08:00
Today's definition was suggested by remistram. Thank you remistram. ~ James

Verbotomy Verbotomy - 2010-04-12: 00:30:00
Today's definition was suggested by remistram. Thank you remistram. ~ James