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'Hello? Hello? Is this customer service?'

DEFINITION: v. To greet a person on the phone in rude or obnoxious manner, and then do your best to ignore, or talk over, whatever they say as the conversation continues. n. A person with atrocious phone manners.

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Verboticisms

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Phonediva

Created by: rebelvin

Pronunciation: phone+diva

Sentence: Watch out for her if you dial-in, she is such a phonediva, you may not ever get to speak.

Etymology: phone+diva

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Uncivilservant

Created by: Nosila

Pronunciation: un siv il ser vant

Sentence: When April joined the Tax Dept. as an Information Officer, she was rude on the phone with all callers. SHe was a most uncivilservant. No wonder taxpayers hated April!

Etymology: Uncivil (rude, lacking manners) & Civil Servant (a public official who is a member of the civil service)

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Telebarketer

hyperborean

Created by: hyperborean

Pronunciation: tehl-uh-barrk-at-err

Sentence: Jolene was the perfect Customer Service Rep: she talked fast and loud, was completely deaf, and had years of experience as a Bill Collector, Meter Maid, and Telebarketer.

Etymology: bark at her, from telemarketer

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COMMENTS:

And she cxalls during dinner each night! - Nosila, 2009-06-02: 12:19:00

So THAT's who keeps calling. Good one! - Mustang, 2009-06-02: 21:00:00

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Uncivilservant

Created by: Nosila

Pronunciation: un siv ill ser vant

Sentence: Rudi was aptly named. She was employed by the Dept. of Political Correctness and Fair Treatment. Unfortunately she had been a transferee from the Taxation Dept. so in fact, she was an uncivilservant. She snarled into telephones, was rude with co-workers and clients and apparently hated her job. The irony was that she had more Employee of the Month and Outstanding Customer Service Awards than anyone else in her department. Can you imagine what the rest of them were like???

Etymology: Uncivil (lacking civility or good manners) & Civil Servant (a public official who is a member of the civil service)

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COMMENTS:

karenanne "Rudi" - ha! - karenanne, 2010-06-24: 13:42:00

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Grembiseech

Created by: diyan627

Pronunciation: grem bi seeech

Sentence: My cell phone company has a whole lovely array of grembiseeches working for them. Works out really well for them and the way they put erroneous charges to my account that can never be resolved or even disputed properly because I can't actually carry on a decent conversation with any of them. Me thinks part of customer service training is a course on the art of being a grembiseech in order to make communicating with them as painful and inefficient as possible.

Etymology: greet + gremlin (adept at subverting or sabotaging mechanical systems) + Bit*% + beseech (to address or request earnestly)

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Rudemannersaddictivative

Created by: balku4

Pronunciation: roo-de-man-ner-sad-dic-tai-vey-tiv

Sentence: you're a rudemannersaddictivative

Etymology: look at the word and you will find out

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Phonewitch

Created by: arrrteest

Pronunciation: phōn-wich

Sentence: Becky was an angry employee. She worked late nights at a call center with a hundred other telephone customer service representatives. It was not a job that suited her, for she was a phonewitch extraordinaire. Bitter about life in general, she took it out on the random caller who happened upon her. Sometimes she would answer, "Please hold while I finish filing my nails," or "Sorry, but we've reached our quota on stupid calls." Other times she would mumble unintelligently until the customer would hang up. When she was feeling particularly good, she would instigate arguments until the customer asked for the manager, at which she would put them on hold for a while and then get back on and pretend she was the manager.

Etymology: phone + witch : also, phonebitch

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COMMENTS:

hehehe, I wish I could do that sometimes! - pieceof314, 2008-04-16: 08:54:00

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Operantor

Created by: Mustang

Pronunciation: Opp - uhr - RANT - er

Sentence: Hildegarde hated her job as a customer service representative and took every opportunity to respond with her mean mouth operantor persona.

Etymology: Blend of operator and ranter.

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COMMENTS:

great! - bookowl, 2008-04-16: 15:04:00

Clever angle — great word! - Tigger, 2008-04-16: 23:04:00

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Telephant

Created by: catgrin

Pronunciation: tel-uh-fuhnt

Sentence: "Jane is such a telephant! I swear, once she gets on her cell her behaviour becomes telephaniccal, barking orders and screaming obscenities at some poor slob who doesn't even know who she is. Maybe she needs therapy?"

Etymology: telephone + elephant + tyrant

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Agressevere

Created by: pieceof314

Pronunciation: uh gres uh veer

Sentence: You could just sense the sneer on the other end of the phone. The venom and anger of the agressevere completely trampled any notion that George had for complaining about the missing parts of the mail order kit he just received. When he tried to explain the problem, he was mocked and talked over. Eventually he gave up and threw the kit away.

Etymology: agressive + perservere/severe

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Comments:

Verbotomy Verbotomy - 2008-04-16: 00:01:00
Today's definition was suggested by stache. Thank you stache. ~ James

Verbotomy Verbotomy - 2009-06-02: 00:00:00
Today's definition was suggested by stache. Thank you stache. ~ James

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